Warranties

The 5 year warranty covers damage caused during the proper use of the items, and production flaws.

It does not apply to any product that has been modified or altered or that in Keith Hamilton’s  sole judgement has been subjected to misuse, negligence, accident or improper installation.

These items are made  of superior quality materials and fired in an electric kiln to 1200 degrees Celsius Which ensures a high quality product designed to give you a lifetime of enjoyment. They are individually handmade and there will always be minor variations in dimension and appearance which contribute to the uniqueness of the products and will not constitute defects in the items or workmanship.

 

WARRANTY COVERING  STEEL  ACCESSORIES

Should these items be supplied with factory defects, they will be replaced.

Quality materials are used and treated to protect against normal rusting, but in the course of time rust may occur on any metal and there is no cover offered against this risk.

Any claim must be accompanied by the original invoice.